An Investigation of the Implementation Status of Team Communication in the Pakistani Software Industry
DOI:
https://doi.org/10.21015/vtse.v11i4.1681Abstract
This study explores the current state of team communication implementation in the Pakistani software industry. By examining communication strategies such as direction, frequency, content, and modality, the research aims to comprehensively analyze the existing dynamics among team members and their leaders. Data were collected via separate questionnaires administered to team members and managers in various software firms, resulting in 100 responses. The findings indicate a positive trajectory in the implementation of team communication, emphasizing the crucial role of strategic approaches in fostering effective communication practices. While acknowledging limitations, including sample size and the study’s cross-sectional nature, the research suggests potential avenues for future exploration, including longitudinal studies and assessing the impact of team communication on project success. Overall, this investigation contributes valuable insights into the current landscape of team communication within the Pakistani software industry.
References
H. A. AlShawabkah and R. H. Alrawashdeh, "The Effectiveness of a Program Based on Symbolic Communication in Improving Non-Verbal Communication Skills Among Individuals with Autism Spectrum Disorder in Jordan," 湖南大学学报 (自然科学版), vol. 49, no. 09, 2022.
H. Shakeri and M. Khalilzadeh, "Analysis of factors affecting project communications with a hybrid DEMATEL-ISM approach (A case study in Iran)," Heliyon, vol. 6, no. 8, 2020.
V. M. Garro Abarca, P. R. Palos-Sanchez, and E. Rus-Arias, "Working in virtual teams: A systematic literature review and a bibliometric analysis," IEEE Access, vol. 8, pp. 168923-168940, 2020.
S. A. Newman and R. C. Ford, "Five steps to leading your team in the virtual COVID-19 workplace," Organizational Dynamics, vol. 50, no. 1, 2021, Art. no. 100802.
F. Martin and J. Borup, "Online learner engagement: Conceptual definitions, research themes, and supportive practices," Educational Psychologist, vol. 57, no. 3, 2022, pp. 162-177.
A. Syakur et al., "Sustainability of communication, organizational culture, cooperation, trust and leadership style for lecturer commitments in higher education," Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, vol. 3, no. 2, pp. 1325-1335, 2020.
H. Wei et al., "A culture of caring: the essence of healthcare interprofessional collaboration," Journal of Interprofessional Care, vol. 34, no. 3, pp. 324-331, 2020.
"IT sector for ease of doing business," The Express Tribune, Nov. 10, 2022. [Online]. Available: https://tribune.com.pk/story/2385760/it-sector-for-ease-of-doing-business. [Accessed: Dec. 15, 2022].
M. Moster, D. Ford, and P. Rodeghero, ""Is My Mic On?" Preparing SE Students for Collaborative Remote Work and Hybrid Team Communication," 2021 IEEE/ACM 43rd International Conference on Software Engineering: Software Engineering Education and Training (ICSE-SEET), IEEE, 2021.
N. Ahmed, A. H. Memon, and N. A. Memon, "Communication Modes Used for Information Sharing in Construction Projects of Pakistan," International Journal, vol. 9, no. 10, pp. 1305-1311, 2021.
S. Aftab, I. Saleem, and R. Belwal, "Levelling up or down: leader’s strategies to encounter downward envy in family-owned software houses," Asia-Pacific Journal of Business Administration, vol. 16, no. 1, pp. 77-100, 2024.
A. A. Usmani, "Pakistan's evolving IT industry," www.thenews.com.pk. [Online]. Available: https://www.thenews.com.pk/magazine/us/932075-pakistans-evolving-it-industry. [Accessed: Jul. 29, 2022].
R. Wafa et al., "The impact of agile methodology on project success, with a moderating role of Person’s job fit in the IT industry of Pakistan," Applied Sciences, vol. 12, no. 21, 2022, Art. no. 10698.
A. Javed, "The scope of information and communication technology enabled services in Promoting Pakistan Economy," Asian Journal of Economics, Finance and Management, 2020, pp. 165-173.
A. Salman et al., "An empirical investigation of the impact of the communication and employee motivation on the project success using agile framework and its effect on the software development business," Business Perspectives and Research, vol. 9, no. 1, pp. 46-61, 2021.
I. Appiah-Otoo and N. Song, "The impact of ICT on economic growth-Comparing rich and poor countries," Telecommunications Policy, vol. 45, no. 2, 2021, Art. no. 102082.
"Sector Profile Tech (IT and IT enabled Services)," 2022. [Online]. Available: https://invest.gov.pk/sites/default/files/inline-files/IT.pdf. [Accessed: Dec. 02, 2022].
M. S. Saeed, N. Sarwar, and M. Bilal, "Efficient requirement engineering for small scale project by using UML," in 2016 Sixth International Conference on Innovative Computing Technology (INTECH), 2016.
International Trade Administration, "Pakistan - Computer Software," www.trade.gov, Nov. 10, 2022. [Online]. Available: https://www.trade.gov/country-commercial-guides/pakistan-computer-software. [Accessed: Dec. 04, 2022].
H. T. Kanwal, F. Arif, and A. M. Zaidi, “"Software requirement engineering", a new leave towards the silver bullet," in 2015 Science and Information Conference (SAI), pp. 189–198, IEEE, 2015.
J. A. Shamsi and Z. Nasir, "Unleashing the Pakistan Software Industry: Growth prospects and challenges," IT Professional, vol. 18, no. 5, pp. 12–14, 2016.
M. S. K. Lodhi, "Pakistan’s IT economy,” DAWN.COM, Apr. 21, 2022. [Online]. Available: https://www.dawn.com/news/1686067/pakistans-it-economy. [Accessed: Dec. 05, 2022].
J. Koivula, "Succeeding in Project Communication - Effective Tools for the Purposes of Change Management," no. December, 2009.
Z. Jalil and A. Hanif, "Improving management of outsourced software projects in Pakistan," Proc. - 2009 2nd IEEE Int. Conf. Comput. Sci. Inf. Technol. ICCSIT 2009, pp. 524–528, 2009.
A. den Otter and S. Emmitt, "Exploring effectiveness of team communication," Engineering, Construction and Architectural Management, vol. 14, no. 5, pp. 408–419, Sep. 2007.
S. L. Marlow, C. N. Lacerenza, J. Paoletti, C. S. Burke, and E. Salas, "Does team communication represent a one-size-fits-all approach?: A meta-analysis of team communication and performance," Organizational Behavior and Human Decision Processes, vol. 144, no. 1, pp. 145–170, Jan. 2018, doi: 10.1016/j.obhdp.2017.08.001.
H. Frank Cervone, "Effective communication for project success," OCLC Systems & Services: International digital library perspectives, vol. 30, no. 2, pp. 74–77, May 2014, doi: 10.1108/oclc-02-2014-0014.
R. Walker, "Communication Perspectives on Organizational Culture and Organizational Identification," International Journal of Business Communication, p. 232948842095707, Sep. 2020.
F. M. Jablin, The new handbook of organizational communication: advances in theory, research, and methods. Thousand Oaks, Calif ; London: Sage Publications, 2008.
F. Cooren, T. Kuhn, J. P. Cornelissen, and T. Clark, "Communication, organizing and organization: An overview and introduction to the special issue," Organization Studies, vol. 32, no. 9, pp. 1149-1170, 2011.
K. Bracio and M. Szarucki, "Mixed methods utilisation in innovation management research: A systematic literature review and meta-summary," Journal of Risk and Financial Management, vol. 13, no. 11, p. 252, 2020.
C. Plowman and J. Diffendal, Project communications: a critical factor for project success. New York, New York (222 East 46Th Street, New York, Ny 10017): Business Expert Press, 2020.
G. L. Frazier, “Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective,” Journal of Marketing, vol. 47, no. 4, p. 68, 1983.
J. Kim and B. S. Seo, “How to Calculate Sample Size and Why,” Clinics in Orthopedic Surgery, vol. 5, no. 3, p. 235, 2013.
“Lived experience as a unit of analysis for the study of learning,” Learning, Culture and Social Interaction, p. 100345, Aug. 2019, doi: 10.1016/j.lcsi.2019.100345. [Online]. Available: https://www.sciencedirect.com/science/article/pii/S22106 56118302101. [Accessed: Aug. 23, 2021].
H. Dorotić, T. Pukšec, and N. Duić, “Multi-objective optimization of district heating and cooling systems for a one-year time horizon,” Energy, vol. 169, pp. 319–328, Feb. 2019, doi: 10.1016/j.energy.2018.11.149.
H. K. Mohajan, “Two criteria for good measurements in research: Validity and reliability,” Annals of Spiru Haret University. Economic Series, vol. 17, no. 4, pp. 59–82, Dec. 2017, doi: 10.26458/1746. [Online]. Available: http://anale.spiruharet.ro/index.php/economics/article/ view/860.
A. Hayes (2022), “T-Test: What It Is with Multiple Formulas and When to Use Them”. [Online]. Available: https://www.investopedia.com/terms/t/t-test.asp
Researchgate (2016). How to analyze data for two groups? [Online]. Available: https://www.researchgate.net/post/How to analyze data for two groups.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC-By) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
This work is licensed under a Creative Commons Attribution License CC BY
